A few weeks ago I put up my Panisonic Lumix LX 100 II for sale on eBay. Instead of filling the twelve photo spaces with pictures of the camera I chose images that I had taken with the camera just to show prospective buyers what it could do.
I wrote this to Derek:
“Hi Derek, thank you for your purchase of my Panasonic camera. I will send it out today and will update you with the tracking number. I'm also using this space to give you a little hint about using the camera. As a professional photographer I loved the dial on top of the camera that allowed me to override auto settings when unusual lighting situations required a different setting than the camera indicated. Just be apprised that it's something to check before you do a quick grab shot. I would have preferred a little locking button so the dial couldn't change exposure without me performing a two-step operation. It's not a problem, just something that on occasion requires your attention. I have left you positive feedback and would welcome the same upon receipt and your satisfaction. Thank you, David”
Yesterday I received this note from him:
I just let you know, the camera you sold to me, has bugs, it does not work well.
I sent him the following and enclosed the December 12th sales invoice from B & H cameras in New York, showing that the camera is still under warranty:
“Derek, I used the camera up until the day you purchased it. It worked fine, and all the photos on the listing were taken with that camera. I'm attaching a sales order from B & H for the camera which was purchased on the 12th of December, 2018. It should still be under factory warranty. If you can tell the nearest service center what the "bugs" are they should be able to take care of them for you.”
And here was his reply:
David, thank you for quick responses, unfortunately it is too late for me to do anything, I'm at stage 4 Cancer, I was going to photograph my last experiences of Cancer. I think time ran out, I'm not not going to ask you do anything about the camera. I'm just going left along. Only thing I asked you is that just do details of product next time. I'm asking this person who love photography. Two photos I added took with my old Lumix, I had good experience with it. The camera you sold, the menu button are very jumpy, and camera is behaving punky, not sure if it is firmware problem or what. But I can't take pictures with it. It is my mistake, I should just bought the brand new camera. Anyway good luck and thank you.
God bless,
Derek
David